The MTData Taxi Dispatch aims to make booking a taxi as intuitive and
customisable as possible. The taxi dispatch system includes Phone integration and an
Interactive Voice Response System (IVR); it also offers web browser based booking
tools and Smart Phone Applications. Their Open Data Interface (ODI) interacts
directly with the dispatch system, providing access to common information and system
functions allowing for customisation of booking platforms.
MTData's hardware includes a seven inch colour touch screen and wireless keypad
offering radio options, GPRS and NextG network capability as well as one touch
The wireless keypad provides a back to base security alarm for drivers
also advises of plot position and jobs alerts, even if out of the vehicle.
MTData's Dispatch software provides fully automated payment bookings; an integrated
customer relationship management (CRM) module to manage and review customers;
supervisor and operator assistant features for difficult bookings; and also
comprehensive tracking for lost property management.
Reliable and accurate communications are essential for an efficient
process. MTData's suite of tools have been developed to assist a taxi business to
increase cost effective operations.
Speak to us about how you can make MTData increase your earnings,
reduce your dead
running and improve your overall efficiencies.